Privacy
Privacy Policy
At Littleton Orchids, we understand your concerns about online security and privacy. We seek to ensure that your personal and payment information is secure and your privacy is respected. We hope this policy statement provides you with answers to the questions you may have about our privacy and security policies. If you have further questions, please contact us by phone at 1.800.123.4567 or email us anytime.
What information do we collect?
In order to provide the services you request, we ask you for certain kinds of personal information. When you sign up with us, visit our web site, send us an email, placean order or make a purchase at our stores, you provideus with certain personally identifiable information, such as your name, email address, postal address, phone number and credit or debit card number. We also maintain a record of your purchases from LittletonOrchids.com, and our stores.
In addition, for each visitor to the web site, our web server automatically collects the following non-personally identifiable information: your Internet service provider's address, the referring URL, and information on the pages you access on our site.
What do we do with the information we collect?
When we take an order on the phone or when you make a purchase online or at our store, we use your information to process your order or purchase, answer questions you may have, mail catalogs to you, and provide you with periodic emails and mailings about our merchandise and promotions.
Currently, we also gather online information about your purchases and shopping activities to improve the content of our web site, to enhance your online shopping experience, and to use in future marketing and promotional activities for our web site and our store.
Will Little Orchids share my information with third parties?
In some instances, we use third party companies to provide services for us, including taking and fulfilling orders and communicating effectively with our clients. Some of these vendors are given access to some or all of the information you provide to us, including your email address and credit card information, and may use cookies on our behalf. Except as disclosed in this Policy, we do not authorize such third parties to make use of personally identifiable information other than to provide us with these services.
If you would like more information about this practice and your choices for opt-out, click here.
Does Littleton Orchids use cookies?
We regularly uses cookies (and other similar tracking technologies) to help us keep track of your order as you visit on our site. Cookies are bits of information that are automatically stored on your computer to recognize your preferences. Cookies stay on your computer unless erased by the user.
You also have the option to refuse cookies altogether by turning them off in your browser.
How do I request to be removed from your email lists?
If you do not want to receive our emails, you may submit your request to unsubscribe directly at littletonorchids.com. To access this feature, click here. In addition, if you have received an email from us, you may also respond with the word "unsubscribe" in the subject line.
You may also email us anytime, or contact us by phone at 1.800.123.4567, or via the mail at the following address:
Littleton Orchids
Customer Service, P.O. Box 126
78 Elm Drive, Lakeville, CT 03276-126.
Please note, however, such requests may take up to 10 business days to process. Please also note that when you order from us, we may still need to contact you with regard to questions or information about your order.
How do I request that my information not be shared with non-affiliated companies?
If you do not want Littleton Orchids to share information about you with non-affiliated companies, please call 1.800.123.4567. You can also email us anytime, or write to us at
Littleton Orchids
Customer Service, P.O. Box 126
78 Elm Drive Drive
Lakeville, CT 03276-126.
Please include your name and mailing address in the message. Please note, however, such requests may take up to 6-8 weeks to process.
What steps does Littleton Orchids take to secure information on the web site?
Littleton Orchids.com web site makes use of Secure Socket Layer (SSL) technology to encrypt credit card and billing information while it is transmitted to us. Your computer must be SSL-enabled to ensure secure transfer of your credit card information. When we transfer and receive financial and other types of sensitive information, we redirect visitors to a secure server.
Our browser technology is designed to ensure that no one outside of our professional billing staff will have access to your credit card information. If you are having trouble with your browser, you can email your technical questions to help@littleorchids.com for assistance.
If you are more comfortable ordering over the phone, call a customer service representative at 1.800.123.4567, 7 a.m. to 11 p.m. ET, seven days a week, or fax credit card orders to 1.860.123.4568.
Policy Changes
We may, from time to time, use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post those policy changes on our web site. If you are at all concerned about how your information is used, you may periodically check our web site for updates.
Contact Information
Please feel free to contact us at:
Littleton Orchids, Inc.
P.O. Box 126, 78 Elm Drive
Lakeville, CT 03276-126
Phone: 1.800.123.4567
